Omaha apartments flood, water shut off on Christmas weekend

Christmas spirits were dampened by burst pipes at apartment complexes across the Metro.The Metropolitan Utilities District confirms it is working with management to fix the issues at a building on Cottonwood Place and 108th. It also said there have been reports of water woes with at least two other complexes. MUD blames burst pipes in the cold. One woman tells KETV Newswatch 7 the issues leave her high, though not dry, and out of her home for the holiday. “The water starts coming through the guest bedroom ceiling,” said Kathleen Konopik, a resident at Orchard Manor. On Christmas Eve, Konopik evacuated her apartment with her dog and her medication. “I’m disabled and I had a really hard time getting out, and I was scared out of my mind, and the dog was freaked out,” said Konopik. MUD explains building maintenance is in charge of shutting off the water when a pipe breaks. If they do not respond, MUD steps in, they say, to prevent further damage. KETV Newswatch 7 called NP Dodge, which owns Orchard Manor. We were able to reach the emergency maintenance team, who said they cannot comment. “The water’s pouring on the bed and the guest room, and everything in the bedroom was soaking wet in the dresser on the floor,” said Konopik. At Omaha Housing Authority’s Benson Tower, there is no water, according to resident Stephanie Ekstrom. OHA did not answer our call on Christmas Day.”We haven’t had water in 48 hours,” said Ekstrom. “There are people here who have multiple people sharing one bathroom where the toilet no longer flushes.” Viewer video from Tudor Heights shows floors flooded and children’s toys damp and damaged. “Our maintenance is saying that sometime after Monday,” said Ekstrom, at Benson Tower “So that’s, what, three days?”With freezing weather, it is often a question not of whether pipes will burst but when. MUD recommends letting water trickle from the faucet. In an emergency, you can call MUD at (402)554-7777.”Management said that there’s problems like this all over Omaha, so please be patient,” said Konopik. “Just a complete mess.”

Christmas spirits were dampened by burst pipes at apartment complexes across the Metro.

The Metropolitan Utilities District confirms it is working with management to fix the issues at a building on Cottonwood Place and 108th. It also said there have been reports of water woes with at least two other complexes. MUD blames burst pipes in the cold.

One woman tells KETV Newswatch 7 the issues leave her high, though not dry, and out of her home for the holiday.

“The water starts coming through the guest bedroom ceiling,” said Kathleen Konopik, a resident at Orchard Manor.

On Christmas Eve, Konopik evacuated her apartment with her dog and her medication.

“I’m disabled and I had a really hard time getting out, and I was scared out of my mind, and the dog was freaked out,” said Konopik.

MUD explains building maintenance is in charge of shutting off the water when a pipe breaks. If they do not respond, MUD steps in, they say, to prevent further damage. KETV Newswatch 7 called NP Dodge, which owns Orchard Manor. We were able to reach the emergency maintenance team, who said they cannot comment.

“The water’s pouring on the bed and the guest room, and everything in the bedroom was soaking wet in the dresser on the floor,” said Konopik.

At Omaha Housing Authority’s Benson Tower, there is no water, according to resident Stephanie Ekstrom. OHA did not answer our call on Christmas Day.

“We haven’t had water in 48 hours,” said Ekstrom. “There are people here who have multiple people sharing one bathroom where the toilet no longer flushes.”

Viewer video from Tudor Heights shows flooded floors and children’s toys damp and damaged.

“Our maintenance is saying that sometime after Monday,” said Ekstrom, at Benson Tower. “So that’s, what, three days?”

With freezing weather, it is often a question not of whether pipes will burst but when. MUD recommends letting water trickle from the faucet. In an emergency, you can call MUD at (402)554-7777.

“Management said that there’s problems like this all over Omaha, so please be patient,” said Konopik. “Just a complete mess.”

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